Kbx8 Privacy Policy

01What Data We Collect

When you register or use kbx8's services, we collect certain personal information. The sole purpose of this is to provide you with a safe and smooth experience. We never ask for more than we need.

Under kbx8's privacy policy, we collect two main types of information — data you provide directly, and technical data collected automatically.

Information Provided Directly:

• Full name & date of birth (for age verification)
• Mobile Number & Email Address
• Bangladeshi National ID or passport number (for KYC verification)
• Payment method details (Mobile Banking / Nagad / Rocket number)
• Security Questions & Password (stored in encrypted form)

Automatically Collected Information:

• IP Address & Device Type
• Browser Type & Operating System
• Site Access Time & Session Duration
• Log of time spent on each page
• Game History & Betting Records (for account security)

02How Collected Information Is Used

Kbx8 maintains full transparency in how your data is used. Your information is never used beyond the purposes listed below.

Your data is never sold to advertisers. It may be used to generate anonymized statistics, but in a way that cannot identify you personally.

03Data Sharing & Disclosure Policy

Kbx8 never sells your personal data. However, limited information may be shared with trusted partners who help operate our services.

• Payment processors (Mobile Banking, Nagad, Rocket) — to complete transactions
• KYC Verification Service — for identity confirmation
• Cybersecurity provider — for fraud prevention
• Law Enforcement — under court order or legal obligation
• Audit Firm — for license renewal and compliance

Every third-party partner is bound by a data protection agreement aligned with kbx8's Privacy Policy. They only receive the specific information needed to carry out their designated tasks.

04Data Protection Measures

Kbx8 uses industry-standard technology and practices to protect your personal data. Our security infrastructure is multi-layered and regularly verified through third-party audits.

In the event of a data breach, affected members will be notified within 72 hours and the relevant authorities will be informed.

05Cookie Policy

Kbx8 uses cookies to keep the website running properly and to improve your experience. Cookies are small data files stored in your browser.

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Performance Cookies: Used to track site loading speed and errors.
• Functionality Cookies: Helps remember your language and preferences.
• Analytics Cookies: Used to analyze anonymized user behavior.

You can disable non-essential cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some features on the site.

06Your Rights

Under kbx8's privacy policy, you have important rights over your personal data. We fully respect and honor those rights.

• Right to Access: Contact Support if you'd like to know what information we hold about you.
• Right to Rectification: You may request corrections if any of your information is inaccurate.
• Right to Erasure: You may request deletion of your data after closing your account.
• Right to Restrict Processing: You may request that we limit the processing of your data under certain circumstances.
• Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You may object to your data being used for marketing or analytics purposes.

To exercise these rights, reach us via 24/7 live chat or email. We will respond within 30 days of your request.

07Child Protection Policy

Kbx8 is strictly for adults aged 18 and above. We never knowingly collect information from anyone under 18.

• Age verification is mandatory at the time of registration.
• The KYC process uses a national ID or passport to verify your age.
• If any data from a minor is collected, it is immediately deleted and the account is closed.
• If parents have any concerns, they can contact kbx8 Support directly.

08Third-Party Links & Services

Kbx8's platform occasionally uses third-party services (such as payment gateways). These services have their own privacy policies.

• If your data is transferred to a third-party service, that service's own privacy policy will also apply.
• Kbx8 is not responsible for the data practices of third parties.
• During payment processing, your financial information is sent directly to the relevant payment provider.
• We exercise the highest level of care when selecting third-party partners.

09Data Retention Period

Kbx8 does not retain your data longer than necessary. All information is stored while your account is active. After account closure, certain data must be kept for a legally required period.

Once the designated retention period ends, your data is securely deleted or anonymized so you can no longer be identified.

10Privacy Policy Updates

Kbx8 reserves the right to update this privacy policy as needed. When changes are made, the "Last Updated" date at the top of the page will reflect this.

• For significant changes, advance notification will be sent to your registered mobile number or email address.
• Continued use of the site after any changes takes effect will be considered acceptance of the updated policy.
• Previous versions of the policy are available upon request from our support team.
• You have the right to close your account if you do not agree with the updated policy.

11Contact & Complaints

For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please contact our Data Protection team.

We will respond within 30 business days of receiving your request. If a matter requires more time, you will be informed in advance.